Our Services

The International Medical Service Center provides services for overseas patients who hold a non-Taiwanese passport and have no Taiwanese National Health Insurance.

Before your visit

  • Appointment scheduling
  • Second opinion consultation and cost estimates
  • Financial information and counseling
  • Accommodation arrangements
  • Transportation

Within three business day of receiving your appointment request, you will be paired with a caring, knowledgeable international medical care coordinator who speaks English and Mandarin. He or she will make your appointments with the most appropriate experts and help you to prepare for your medical visit.

Learn more about second opinion consultation (w/ cost estimates) and accommodation arrangements.

During your stay

  • Personal escort to medical appointments
  • Language interpretation (English and Mandarin)
  • Assistance during inpatient stay and after discharge
  • Follow-up appointment(s) scheduling
  • Free internet access
  • Assistance with English medical records
  • Assistance with English prescriptions
  • Travel advice and travel information

Your international care coordinator will be at your side to answer all your questions, provide language interpretation and accompany you to your appointments.

After your treatment

  • Follow-up with clinical and administrative staff
  • Future appointment scheduling

As our patient, please don’t hesitate to contact us if you have questions or concerns about your medical treatment and follow-up care after you return home, or if you wish to schedule a return visit.

We also care about the quality of your experience at Shuang Ho Hospital and are committed to improving our services for your future visits and for other patients. Please take a few moments and give us your feedback by completing our international patient satisfaction survey which will be sent to you after your visit.